Shipping policy

At Nooklume, we aim to provide a simple, transparent, and worry-free shopping experience for customers worldwide.

We offer free standard shipping on all orders. Any applicable duties, taxes, or shipping fees will be displayed at checkout when available.

📦 Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

During peak seasons, holidays, or promotional periods, processing times may be slightly extended.

Once your order has shipped, you will receive a confirmation email with tracking information.

🚚 Estimated Delivery Times

Estimated delivery times after dispatch are as follows:

United States & Canada: 5–12 business days
United Kingdom: 5–12 business days
Europe: 7–15 business days
Australia & New Zealand: 10–18 business days
Rest of the World: 10–20 business days

Delivery times are estimates only and may vary depending on destination, customs processing, local carriers, holidays, weather conditions, or other unforeseen delays.

🌍 Shipping Destinations

We currently ship to most countries and regions.

If your location is unavailable at checkout, please contact us before placing your order.

💰 Shipping, Duties & Taxes

We offer free standard shipping on all orders.

Any applicable duties, taxes, or shipping fees will be displayed at checkout when available.

In most cases, you will only be charged the amount shown at checkout. However, customs policies may vary by country or region.

📬 Tracking Information

Once your order has shipped, tracking information will be sent to your email.

Please allow 24–48 hours for tracking updates to appear.

🏠 Shipping Address

Please make sure your shipping address is correct before placing your order.

We are not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete shipping information provided by the customer.

⏳ Shipping Delays

If your order does not arrive within the estimated delivery window, please contact us and we will do our best to assist.

While delivery delays may occur due to customs inspections, weather conditions, carrier disruptions, holidays, or local delivery services, we will work with you to help resolve shipping issues whenever possible.

🔍 Lost or Delayed Tracking

If your tracking information has not updated for an extended period, please contact us at lc@nooklume.com.

We will help check the status with the carrier and provide assistance where possible.

📩 Contact Us

If you have any questions about shipping or your order, please contact us at:

Email: lc@nooklume.com