Shipping policy
At Nooklume, we aim to provide a simple and transparent shopping experience for customers worldwide.
Free standard shipping is available on eligible orders. Duties and taxes are included where stated at checkout.
📦 Order Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
During peak seasons, holidays, or promotional periods, processing times may be slightly extended.
Once your order has shipped, you will receive a confirmation email with tracking information.
🚚 Estimated Delivery Times
Estimated delivery times after dispatch are as follows:
United States & Canada: 5–12 business days
United Kingdom: 5–12 business days
Europe: 7–15 business days
Australia & New Zealand: 10–18 business days
Rest of the World: 10–20 business days
Delivery times are estimates only and may vary depending on destination, customs processing, local carriers, holidays, weather conditions, or other unforeseen delays.
🌍 Shipping Destinations
We currently ship to most countries and regions.
If your location is unavailable at checkout, please contact us before placing your order.
💰 Shipping, Duties & Taxes
Free standard shipping is available on eligible orders.
Applicable duties and taxes will be shown at checkout where relevant.
You will only be charged the amount shown at checkout for your order.
📬 Tracking Information
Once your order has shipped, tracking information will be sent to your email.
Please allow 24–48 hours for tracking updates to appear.
❗ Shipping Delays
If your order does not arrive within the estimated delivery window, please contact us and we will do our best to assist.
While delivery delays may occur due to customs inspections, weather conditions, carrier disruptions, or local delivery services, we will work with you to help resolve shipping issues whenever possible.
📩 Contact Us
If you have any questions about shipping or your order, please contact us at:
Email: lc@nooklume.com